Delivery Information

At Harvey & Grace, we know you're excited to receive your order, and we're committed to getting it to you as quickly as possible.

Order Processing

All orders are packed and dispatched from Australia within 1–3 business days of purchase.

During new collection launches, promotional periods, or peak seasons, processing times may be slightly longer. If this occurs, we'll keep you updated every step of the way.

Australia Shipping

Standard Shipping

• $9.95 flat rate for orders under $100
• FREE Standard Shipping on orders over $100

Estimated delivery times after dispatch are 3–8 business days.

Express Shipping

• $14.99 flat rate Australia-wide

Estimated delivery times after dispatch:

• Most metro areas: 1–3 business days
• Regional and remote locations may take longer

Please note that delivery timeframes are estimates provided by our shipping partners and may vary during busy periods.

International Shipping

We currently ship to selected international destinations.

International Standard Shipping

• $19.99 AUD flat rate
• FREE International Shipping on orders over $200 AUD

Delivery timeframes vary depending on destination and customs processing but typically range from 7–21 business days.

Please note that any customs duties, taxes, or import fees imposed by your country are the responsibility of the customer.

Tracking Your Order

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details so you can follow your parcel's journey.

Delivery Delays

While we work hard to ensure your order arrives promptly, Harvey & Grace cannot be held responsible for delays caused by:

• Postal carrier disruptions
• Severe weather events
• Customs processing
• Public holidays
• Incorrect shipping information provided at checkout

Questions?

If you have any questions about shipping or your order, please contact us and we'll be happy to help.